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SCALABLE SOLUTIONS THAT ARE RIGHT FOR ANY BUSINESS

FORTUNE 500 | LARGE & SMALL | STARTUP

Confidential & Personalized solutions

REDUCE COST, INCREASE PRODUCTIVITY & ACCELERATE RESULTS
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Save time, money, and energy

Your team can focus on their specialized work

With flexible and agile superior service we enable optimum operational efficiency.

Cost effective, simple, and risk free outsourcing

Proven cost saving results while increasing productivity and customer satisfaction.

Your needs will never go unaddressed

Customer focused solutions, simplified processes, and open communication every step of the way.

Our team is your competitive advantage

World class, highly educated, multilingual talent trained in your brand's voice.

Customer experience made effortless

We give your customers excellence and simplicity at every touch point. Every point of contact matters.

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WHAT SETS US APART?

Our commitment to offering confidential and personalized solutions for our clients.

We do not believe in a cookie cutter approach and we create a flexible unique offering for each of our client’s business needs. We have decades of expertise and the best in class talent pool to help our clients drive scale and growth. We recognize the importance of privacy and the unique needs of different companies. We take a holistic approach to operational superiority.

Pura Vida!

RCG’s Costa Rica nearshore model has proven strategic and financial advantages.

  • 40% to 60% cost savings vs. the US
  • Costa Rica ranked as #1 nearshore outsourcing destination
  • English & bilingual Spanish speaking professionals
  • Highly educated and technical workforce
  • CST time zone
  • Political and economic stability
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About Us

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Why choose Us.

Our leadership team brings over 300+ years of combined experience, delivering over US$3.00 Billion in profit for companies of different sizes (startups and Fortune 500). Our proven experience and results have been tested for more than 30 years, in different industries and verticals, and global economic factors with the same result, success!

Our Vision.

RCG aims to fight the corporate status quo with a no excuses, strategic, and fact-based solutions approach to help organizations and entrepreneurs innovate and develop their purpose and life mission.

Our Mission.

To be the company that is your competitive advantage, allow any size company and entrepreneur to innovate, compete, and win in Global Markets!

WHAT WE DO

We do not believe in a cookie-cutter approach; we create flexible and unique solutions for your business needs. RCG provides strategic, tactical, and unique partnerships to bring support in critical areas, thus allowing organizations to focus on the mission, people, and innovation. At the same time, we streamline and optimize execution, budget, and results. With access to multilingual and multicultural professionals worldwide, RCG has proven results and years of experience supporting, developing, and creating new business ventures to success and longevity. Our BPO (Business Process Outsource) services consist of Global Strategy for C-Level Leaders. Thus, working directly with the Board of Directors, as your Executive Team, or with the CEO and the C Suite Leaders in developing the strategic vision, operational execution, and business performance metrics. Our bottoms up and no-lose ends approach includes experts in tactical areas that include outsourcing, such as:
  • Call Center
  • Technical Support Center
  • Order Processing/Fulfillment
  • Payroll, credit, and collections
  • Accounting and financial services (limited service based upon geographic location
  • Project Management, supply chain, logistics, and risk and compliance management
  • Digital Marketing, content management, promotions, and lead qualifications
  • Others
Please speak with us, and one of our Business Development Managers from our offices in Massachusetts, Washington State, or Costa Rica will contact you with more information! Let’s build your dream team, follow your passion, and let’s go global!
Optimise,Set, Go!
Winning the value equation in > 14 industries worldwide!
Global Brands generating brand equity in Europe, Asia, North America, and Mexico, Central and South America
Range of 16% to 24% CAGR Rate amongst our clients and brands, thus generating steady and sustainable growth with all our brands!
Generated > US$3 Billion in Profit for our clients and brands!

Our culture and values in everything we do

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